1122 baji Privacy Policy
Protecting your personal information is our top priority. This document explains how 1122 baji collects your information, why it is stored, and under what circumstances it is used.
1. Introduction and Scope
This privacy policy applies to all services, websites, and applications on the 1122 baji platform. When you open an account, make a deposit, play games, or use any service on 1122 baji, you are considered to have voluntarily accepted the terms of this policy. This policy is primarily written for users in Bangladesh and has been prepared in accordance with applicable data protection laws and regulations in Bangladesh.
1122 baji's Terms and Conditions complement this privacy policy. You are requested to read both documents carefully before using the platform.
This policy applies only to 1122 baji's own platform. For third-party websites or services, the respective organization's own privacy policy applies.
2. Information Collection
1122 baji collects user information at various stages. The information collected can be broadly divided into two categories: user-provided information and automatically collected information.
2.1 User-Provided Information
During registration, verification, or use of services, you provide the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- bKash, Nagad, Rocket, or bank account details (for transaction purposes)
- Mailing address
- Messages or complaints sent to customer support
2.2 Automatically Collected Information
While you use the platform, some information is collected automatically. This includes:
- IP address and device identifier information
- Browser type and version
- Operating system and device model
- Login time, session duration, and pages visited
- Gaming history, bets, wins, and loss records
- Details of deposit and withdrawal transactions
3. Purpose of Information Use
1122 baji uses the collected information for the following specific purposes:
- Account Management: For registration, login, password recovery, and account verification.
- Transaction Processing: To complete deposits and withdrawals securely and to send transaction confirmations.
- Fraud Prevention: To detect suspicious activity, account misuse, and money laundering attempts.
- Customer Support: To resolve your questions and complaints via live chat or email.
- Service Improvement: To analyse platform performance and add new features.
- Promotional Communications: To inform you about bonus offers or important updates, where you have given consent.
- Legal Compliance: To comply with applicable laws and regulations.
1122 baji never sells your information to third-party advertisers or treats personal information as a product.
5. Information Security
1122 baji uses industry-standard technical and administrative measures to keep your information secure. The key security measures are outlined below:
- SSL Encryption: All data transmitted on the platform is encrypted using SSL technology.
- Password Hashing: User passwords are never stored in plain text — they are always stored as one-way cryptographic hashes.
- Access Control: Only authorised staff can access specific data, and only under strict role-based permissions.
- Firewall and Monitoring: Round-the-clock monitoring is active to detect unauthorised access and unusual activity on servers.
- OTP Verification: OTP verification is mandatory for sensitive actions such as password changes or large withdrawal requests.
- Regular Security Audits: Regular audits are conducted to identify security vulnerabilities on the platform.
However, it is not possible to guarantee complete 100% security over the internet. Your own precautions — such as using a strong password and not sharing your login details with others — are equally important for protecting your information.
7. Your Rights
As a registered user of 1122 baji, you have the following rights over your own information:
- Right to Access: The right to view personal information stored in your account and to request a copy of it.
- Right to Correction: The right to request correction of inaccurate or incomplete information in your profile.
- Right to Deletion: The right to request deletion of your personal information in certain circumstances — however, this may not be immediate if there are legal obligations or active transactions.
- Right to Restrict Processing: The right to request that processing of your information be temporarily paused in specific cases.
- Right to Object: The right to object to the use of your information for marketing or promotional communications, and to withdraw consent at any time.
- Right to Lodge a Complaint: The right to file a formal complaint directly with 1122 baji if a breach of this policy occurs.
To exercise these rights, contact the customer support team via live chat or email. Requests will be responded to within the designated timeframe upon receipt. To learn about your rights regarding self-exclusion or setting betting limits related to responsible gaming, visit the Responsible Gaming page.
8. Data Retention Period
1122 baji retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Account Information: Retained while the account is active and, after closure, for the applicable legally required period.
- Financial Transaction Records: Retained for an extended period for anti-money laundering and audit purposes.
- Customer Support Conversations: Retained for the period necessary to confirm resolution of issues and for future assistance.
- Marketing Preferences: Until you withdraw consent.
- Log Files and Technical Data: Retained for a set period for security review purposes, then automatically deleted.
When the retention period ends, information is securely deleted or anonymised so that no individual can be identified from it.
9. Protection of Minors
1122 baji strictly follows a 21+ age policy. No person under the age of 21 is permitted to open an account, and no information is intentionally collected from minors.
An age verification process is followed during registration. If a user registers with false information and it is later confirmed that they are under 21, their account will be immediately closed and the collected information will be deleted.
If a parent or guardian suspects that their minor child has registered on this platform, they are requested to contact customer support immediately.
10. Policy Changes
1122 baji reserves the right to modify or update this privacy policy as needed. Registered users will be notified via email or an in-platform notification before any changes take effect.
If you continue to use the platform after changes are made, it will be assumed that you have accepted the updated policy. The "Last Updated" date will be clearly shown at the top of the page in each version.
Alongside this privacy policy, answers to common questions about data protection and account matters can be found on the 1122 baji FAQ page.
11. Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact the 1122 baji customer support team. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.
Contact Channels
Log in to the platform and contact us directly via live chat at any time — responses are provided promptly
[email protected]
24/7 — seven days a week, twenty-four hours a day in Bengali and English